Telehealth

Telehealth & Convenience

Expert diabetes care wherever you are

Irene believes that quality diabetes care should be accessible and convenient.

With a telehealth consultation, you can connect with Irene from the convenience of your home or office – no travel, no delays, full support.

Please note government regulations as of 1st November 2025 require you to have completed a face-to-face appointment with Irene in the last 12 months for a telehealth appointment to qualify for a Medicare rebate.

How It Works

01

Book Your Appointment

When requesting an appointment please advise if a Telehealth consult is preferred. Telehealth consults can be available outside standard business hours, at a time convenient to you.

02

Receive Your Secure Video Link

A confidential, encrypted video link will be sent to your email. No downloads or account setup needed, just click to join.

03

Prepare for Your Session

Find a quiet, private space and have your diabetes information ready (CGM reader, pump, glucose logs, medications, notebook).

04

Join the Video Call

At your appointment time, click the link, enable your camera and microphone, and connect with Irene face to face.

05

Review, Discuss & Learn

During the session, Irene will assess your glucose trends, review device data, discuss challenges, and adjust your personalised care plan.

06

Receive Your Follow-Up Plan

After the consultation, you will get a clear summary of your plan, any recommended resources, and guidance for your next steps including booking follow up appointments if needed.

Why Choose Telehealth